File a claim in just a few steps

Step 1

Check if your accident is covered under the terms of your insurance product and submit a claim.

Step 2

Provide details of the incident.

Step 3

Submit proof of loss, which is specific to each insurance product.

Step 4

Assessors review the validity of the claim and vote on the outcome. The decision will be made within 3 to 6 days.

Proven and transparent claims assessment process

  • Discretionary Mutual Funds
    There is no centralized claims department that determines payout amounts. Just a fair and honest claims assessment process that is open to all members.
  • Preventing Fraudulent Voting
    If the Advisory Committee determines that a claims assessor has submitted a fraudulent vote, they have the authority to destroy the ETS pledged by the offending claims assessor.
  • Incentivize people to vote honestly
    Members stake and lock their ETS to vote on claims. People who vote honestly are rewarded. People who vote fraudulently may lose their ETS.
  • Transparent Process
    Members discuss claims in a dedicated channel before voting. All claim results are viewable on-chain, in our UI, and in our documentation.